Technology and Support Information in response to COVID-19
We are in unprecedented times. As the COVID-19 situation continues to evolve daily, the ITS department wants to do what we can to ensure that every faculty, staff and student has access to technology resources that will continue to facilitate your school and work needs.
The Help Desk will observe the following hours: March 17 through March 20 the Help Desk is open Monday through Friday, 8 a.m. to 5 p.m.
Beginning March 23 the Help Desk will be open Monday through Thursday, 8 a.m. to 7:30 p.m. and Fridays 8 a.m. to 5 p.m. Closed weekends and holidays. Contact the Help Desk at (574) 535-7700 or email@example.com
The Schertz Computer Lab will remain open 24/7 with ID card swipe access for any student or employee who is still in the area and needs access to a computer.
Please refer to the following for information about technology and software resources for faculty, staff and students during the COVID-19 crisis:
Goshen College is home to a cutting edge technology environment that supports and enhances teaching, learning, research and publishing. We are committed to service-oriented computing and continuous improvement of our technology infrastructure.
100% wifi coverage on campus and fiber-optics in every major building. It’s not uncommon to hit download speeds of 500+ Mbps.
- Computer labsMost labs are virtualized, meaning you can log in and access premium software (e.g. Adobe Creative Suite) from any device & location. There are also two 27″ iMac labs for graphic & video editing.
- Free tech support
A friendly and helpful Help Desk supports students, faculty & staff with technical issues.
Incoming undergraduate students are all given iPads, which provide a stable platform for educational innovation and distributing apps to students. Participation in the iPad program for graduate and non-traditional students is dependent on the program and curriculum requirements.
- Innovation & iteration
Our small size allows us to update and adapt our use of technology much faster than larger institutions plagued by inertia and internal politics. New features are released in months, not years.
- Sustainable computing
GC has cut its electricity use by 40% over the past decade, while expanding facilities. We invest in Linux server architecture and Mac Mini desktops.
- Open source
Much of our technology stack is open source. We hire students and encourage them to collaborate with faculty & staff, who use and contribute to open source projects.