We are in a big social experiment with technological replacements for real human service. I waver on the emotional knife edge, and sometimes I add to the inhumanity. But I realize that there is another choice. What if each time I encounter technology replacing human customer service, I would choose to create a new and positive interaction with someone?

News
humanity
President's BlogThe Celery Lady tries to be a better human
President's BlogMy word for 2026
I am learning eagerly and rapidly about AI and how it might change our work at Goshen College for the good. At the same time, I want to bring into clear focus what it means to be human. At GC, we are followers of the way of Jesus, who was God expressed in human form: born into a body, living among us and experiencing physical death. My word for the year is human.