Staff - Information Technology Service

Meet The ITS Staff


Michael Sherer Director of Information Technology		Michael Sherer, Director of Information Technology, oversees the Media and Computing divisions of ITS. Michael is a 1982 GC graduate, with post-graduate work at Associated Mennonite Biblical Seminaries. Prior to taking his position at GC, Michael spent seven years at the University of Notre Dame working as a Senior Analyst. He also currently serves on the board of Mennonite.net. In addition to his work interests, Michael is a violinist, violist, lay preacher, devoted husband and father of two daughters.

Gordon Bontrager Database Specialist		Gordon Bontrager works for the Data Systems group in ITS. He administers the college's Oracle database, keeping it running and backed up. He also provides administrative Oracle support and develops and supports applications for campus data systems.
Theodore Budiardja Web/Database Programmer		Theodore is responsible for developing design systems, services and applications based on enterprise data for use by the entire campus. Theo design the college's alumni services and is one of the developer's of the college's online timecard system.
Patricia Goodman Support Specialist		Patricia is responsible for second level technical support to all faculty, staff and students, including software training and IT infrastructure training. She manages the campus software licenses, computer equipment purchases and inventory, computer account creation and support, and assists the IT Director in overseeing the operation of Information Technology Services.
Paul Housholder Media Specialist		Paul "no e" Housholder, makes audio/video services on campus happen. Running the gear at events, training students, speccing and maintaining the equipment, Paul sees that it all happens professionally and courteously.
David Kempf Media Specialist		David Kempf is a 2009 graduate of Goshen College with a BA in Communication. He has been working for ITS Media for several years, first as a student employee, then as a graduate intern and now as a full-time staff member.
David King Virtualization Specialist		David King joined ITS in 2010 working with virtualized servers and ZFS storage. David also manages the college's e-Learning infrastructure (Moodle/Mahara) and wired and wireless networks.
Sarah Mlotshwa AV Operations Manager		Sarah takes care of making sure that all requests for Audio Visual services are processed, details gathered, students assigned, and events run in a professional manner. Last year Sarah issued over 600 assignments to serve on campus events, and supported over 1000 requests for equipment checkout.
Mike McHugh AV Specialist		Mike provides support for Classroom AV and computing technologies on campus. Mike wrote and maintains the Crestron touch panel user interface and is in charge of the classroom e-Control system. Mike also performs general AV and event support. Mike is currently on a two-year leave of absence.
Pamela Osborne Support Specialist		Pamela provides first and second level IT support to faculty, staff and students. She shares the responsibility for IT Training and Orientation. Pamela is the Help Desk Manger and she hires and trains Student Technology Assistants to provide end-user support. Her STAs staff the student computing labs, providing day-to-day support and troubleshooting for all end users as well as providing consultant work for students
Ryan Rittenhouse Technical Specialist		Ryan manages the college's email and storage services (GC File), and the college calendar server (Zimbra Calendar). He holds an honorary doctorate in Anti-spamology, conferred by his boss for ongoing innovation in keeping the spam hordes at bay.
Floyd Saner Faculty Liaison for Educational Technology		Floyd Saner works with the faculty to facilitate the integration of new educational technology into the classroom and curriculum. Floyd's office is located in the Science Hall, Rm 104.
Kim Snyder Media Coordinator		Kim oversees the front desk in the ITS Media office taking care of lamination, duplication, and equipment checkout and supervision of student employees.
Dan Stutzman Senior Desktop Arch. Specialist		Dan is in charge of desktop computing across multiple architectures. He manages Windows and Mac labs and office PCs, as well as maintaining the infrastructure for managing the computers. When he is not busy fixing problems and patching, he is researching ways of improving the desktop computing experience.

Click to see the ITS Org Chart