Staff - Information Technology Service

Meet The ITS Staff


Michael Sherer Director of Information Technology		Michael Sherer, Director of Information Technology, oversees the Media and Computing divisions of ITS. Michael is a 1982 GC graduate, with post-graduate work at Associated Mennonite Biblical Seminaries. Prior to taking his position at GC, Michael spent seven years at the University of Notre Dame working as a Senior Analyst. He also currently serves on the board of Mennonite.net. In addition to his work interests, Michael is a violinist, violist, lay preacher, devoted husband and father of two daughters.

Gordon Bontrager Database Specialist		Gordon Bontrager works for the Data Systems group in ITS. He administers the college's Oracle database, keeping it running and backed up. He also provides administrative Oracle support and develops and supports applications for campus data systems.
Theodore Budiardja Web/Database Programmer		Theodore is responsible for developing design systems, services and applications based on enterprise data for use by the entire campus. Theo design the college's alumni services and is one of the developer's of the college's online timecard system.
Patricia Goodman Administrative Assistant/ Support Specialist		Patricia is responsible for managing office activities in support of the operation of Information Technology Services. She serves as designate for lab reservations in the Schertz, MAC, AD 21 and Library computer labs. Patricia also assists on the Help Desk in the mornings, providing first and second-level end-user PC support to all faculty, staff and students.
Kevin J. Gross Senior Analyst		Kevin is responsible for managing the campus computer labs, managing the anti-virus system on campus and planning for the annual MSU and other network upgrades
David Kazuo Hodges PC Technician		David maintains the college's office computers and server hardware and has primary resposibility for the campus network infrastructure at the hardware level. He is also a consultant for operations for WGCS, usually having to do with the tower, but also for other technical problems.
Reuven Hodges Web/Database Programmer		Reuven is responsible for developing systems, services and applications based on enterprise data for use by the entire campus. He is the lead developer on the Caravel project.
Paul Housholder Media Specialist		Paul "no e" Housholder, makes audio/video services on campus happen. Running the gear at events, training students, speccing and maintaining the equipment, Paul sees that it all happens professionally and courteously.
Sarah Mlotshwa AV Operations Manager		Sarah takes care of making sure that all requests for Audio Visual services are processed, details gathered, students assigned, and events run in a professional manner. Last year Sarah issued over 600 assignments to serve on campus events, and supported over 1000 requests for equipment checkout.
Mike McHugh AV Specialist		Mike provides support for Classroom AV and computing technologies on campus. Mike wrote and maintains the Crestron touch panel user interface and is in charge of the classroom e-Control system. Mike also performs general AV and event support.
Paul Ortman Technical Specialist		Paul maintains the college's Blackboard and Moodle servers, printing services, and DNS server. He assists campus departments with security-related issues. Paul holds a Masters in computer security from the University of Idaho and on occasion teaches in the college's Computer Science department.
Pamela Osborne Support Specialist		Pamela runs the ITS Help Desk and provides end-user PC support to all faculty, staff and students. Pam also hires and trains Student Technology Assistants to provide end-user support. Her STAs also staff the student computing labs, providing day-to-day support and troubleshooting assistance to students.
Paul Meyer Reimer Web Administrator		Paul maintains the GCWeb publishers' manual , and acts as editor of the Goshen College web site. In addition to his ITS responsibilities, Paul teaches Creating for the Web, and is a professor in the Physics department.
Ryan Rittenhouse Technical Specialist		Ryan manages the college's email and storage services (GC File), and the college calendar server (Oracle Calendar). He holds an honorary doctorate in Anti-spamology, conferred by his boss for ongoing innovation in keeping the spam hordes at bay.
Floyd Saner Faculty Liaison for Educational Technology		Floyd Saner works with the faculty to facilitate the integration of new educational technology into the classroom and curriculum. Floyd's office is located in the Science Hall, Rm 104.
Kim Snyder Media Coordinator		Kim oversees the front desk in the ITS Media office taking care of lamination, duplication, and equipment checkout and supervision of student employees.
Dan Stutzman AV Specialist Mac Support		Dan provides audio/video services to the campus, supporting major audio systems in the Music Center and Umble Center and WGCS, as well as providing direct support for numerous on-campus events. Dan is also primary support contact for campus Mac users. In this role, he also maintains the campus Mac labs and administers GC OS X server.

Click to see the ITS Org Chart