GC Account Activation Instructions

Incoming students who have deposited with Goshen College are required to use multi-factor authentication (MFA) when signing into their Goshen College account.

• Goshen College uses a product called Okta to facilitate multi-factor authentication (MFA).
• The following instructions will walk you through the process of setting up multi-factor authentication (MFA) on your Goshen College account.
• Please read through the instructions before proceeding with the below setup process.
• Note: If your cell phone is one that cannot have mobile apps installed, instead use these instructions to set up SMS text verification codes, or to set up receiving a voice call with verification codes.

You will need access to both a computer and your phone/device while setting up MFA.

You have the option to use either the Okta Verify app (preferred) or the Google Authenticator app. With Okta verify, you tap a verification prompt on your device to provide MFA. With Google Authenticator you receive a code in Google Authenticator that you need to type in to provide MFA. Make sure you are installing the correct app.

Setting Up MFA – Student & Parent

STEP 1: Sign into Okta

• On a computer, go to https://login.goshen.edu
• Enter in your GC username and click Next.
• Enter in your GC password and click Verify.

STEP 2: Select your authentication method

• On the computer screen, click the Set up button for either Okta Verify or Google Authenticator. You may be prompted to enter your Goshen College username and/or password.

STEP 3: Install the app on your phone or device

Okta Verify Installation Instructions:

• Open the App Store on your iPhone, or the Google Play store on your Android phone.
• Search for “Okta Verify” the app. The app should have the same icon show to the left.
• Install the app on your phone.

 

Google Authenticator Installation Instructions:

• Open the App Store on your iPhone, or the Google Play store on your Android phone.
• Search for “Google Authenticator.” The app should have the same icon show to the left.
• Install the app on your phone.

STEP 4: Register your device with Okta

If using Okta Verify:

• Open the Okta Verify app that you installed on your phone/device.
• Tap the Get Started button
• Tap Next
• Tap Add Account
• Tap Organization
• Tap Yes, Ready to Scan
• Tap OK to allow access to your camera
• Point your phone’s camera at the QR code displayed on the Set Up Okta Verify screen on your computer.
• Tap Allow to allow push notifications.
• Tap Allow to allow notifications to be sent to your device.
• If you wish to enable face ID so that you can use Okta Verify with facial recognition, tap Enable. Otherwise, tap Not Now.
• Tap Done.

On the computer screen, if you want to set up additional methods, such as another app, phone or biometrics to ensure you can still access your account if one method becomes unavailable, click the Set Up button for that method. Once finished setting up your methods click Set up later button to be taken to the Okta Dashboard.

You can come back to the Okta Dashboard any time to set up additional methods by signing in at https://login.goshen.edu. And then click your name in the upper right, click on Settings, and then scroll down to Security Methods and choose another method to set up.

You are now ready to use Okta Verify to provide MFA when signing into your Goshen College account and services.

 

If using Google Authenticator:

• Open the Google Authenticator app that you installed on your phone/device.
• Tap the + icon.
• Select Scan a QR Code. Point your device camera at the QR code that is displayed on the Set Up Google Authenticator screen on your computer.
• On the computer, click Next.
• Enter in the code displayed in the Google Authenticator app for “login.goshen.edu”
• You may now close the Google Authenticator app on your device.

On the computer screen, if you want to set up additional methods, such as another app, phone, or biometrics, to ensure you can still access your account if one method becomes unavailable, click the Set Up button for that method.

Once finished setting up your methods, click “Set up later button to be taken to the Okta Dashboard. You can come back to the Okta Dashboard any time to set up additional methods by signing in at https://login.goshen.edu. And then click your name in the upper right, click on Settings, and then scroll down to “Security Methods” and choose another method to set up.

You are now ready to use Google Authenticator on your phone/iPad/tablet to provide multi-factor authentication when signing into your GC account.

Using Multi-factor Authentication – Student & Parent

How to Use the Okta Verify App for Multi-factor Authentication

• Sign into your Goshen College account, or any Goshen College service that uses your GC username and password.
• Tap the prompt that appears on your device.
• Tap Yes, It’s Me.
  *If you’re not trying to log in and you receive a prompt, tap No, It’s Not Me.

How to Use the Google Authenticator App for Multi-factor Authentication

• Sign into your Goshen College account, or any Goshen College service that uses your GC username and password.
• When prompted, open the Google Authenticator app and enter in the code that is displayed for “login.goshen.edu”
• Click Verify.

How students can set up Parent Access

1. Log in to MyGC
2. Select Parent Access
3. Select Define New Permission
4. Check the drop down box and select your person if they are listed there.
   1. If so, verify their address and email.
   2. Otherwise, fill out the form with name, address and email to grant the individual access.

A confirmation email will be sent to the authorized individual within 3 business days.( An account activation email will be sent to the email address specified above

How parents can use Parent Access

After the student sets up your Parent Access with the above instructions, an activation email will be sent to the email address that the student specified for you. Note that it may take up to 3 business days for that email to arrive. The email will contain your username and a link to activate your account.  The link in the email will expire in 7 days after the message is sent.

After you activate your account using the instructions in the email that was sent to you, follow these instructions to access the student’s information:

1. Log in to MyGC.
2. Click on For Parents.
3. Under Student Information, click on Access for Student’s info, and follow the instructions on the page.

If you need assistance, please contact our Help Desk at (574) 535-7700 or [email protected].

 

Extending/Modifying Parent Access

What happens when a parent is no longer able to access student information?

• Verify the end date with the student under the defined permissions
• The student must extend access and allow 24 hours for the extension to be effective. 

What happens when a student wants to remove parent access?

1. Log in to MyGC
2. Select Parent Access
3. Select Define New Permission
4. Section 1 Personal Information, check the drop-down box and select the Parent/Guardian you want to modify access to.
5. Section 2: Permissions Information, select No to revoke permissions to Student Information and/or Financial Information.
6. Review and Submit, and allow 24 hours for the changes to be effective.

 

How to change or reset your password – Student & Parent

If you know your Parent Access password and simply want to change your password, follow these instructions:

1. Click here and sign in.
2. Next to Password, click the Reset button and follow the prompts.

If you cannot remember your password, you can request a password reset with these instructions:

1. Go to https://login.goshen.edu
2. Enter in your username and click Next.  If you do not remember your username, contact our Help Desk at (574) 535-7700, or [email protected].
3. Next to Password, click the Select button.
4. Click the “Forgot password” link.
5. Click the “Send me an email” button. An email will be sent to the address that we have on file for you.
6. Click the link in the email that you receive. The link will expire in 5 minutes.
7. Follow the instructions to create a new password.

If you need assistance, please contact our Help Desk at (574) 535-7700, or [email protected].