Good Library Services Assistant & Circulation Desk Supervisor

Goshen College is a Christian liberal arts institution that prepares students to thrive in life, leadership and service. We strive to model an inclusive community committed to transformative justice, peace, and sustainability. A respect and appreciation of the Anabaptist- Mennonite faith perspective and practices, and a commitment to the mission, vision, core values and community standards of Goshen College, are important for teaching and administrative faculty members.

Position Summary:

Goshen College invites applicants for the position of Good Library Services Assistant and Circulation Desk Supervisor.  This position coordinates access to library materials and services through management of the circulation desk, which includes hiring, mentoring, and supervising 10-15 student workers. Other responsibilities include ordering and processing library materials, Inter-Library Loan support, and events and display support.

The position is .75 FTE (35-40 hours while classes are in session — ~15-20 hours while classes are not in session). The pay is $16.88 per hour or approximately $26,333 per year. This is an on-site position that requires your presence on campus.

 

Essential Functions:

• Oversees the implementation of policies, procedures and processes related to circulation and reserves. Ensures that library patrons and supervised staff and students comply with applicable library policies and procedures.
• Hires, trains, schedules and evaluates student workers (both assistants and student leads) for the circulation desk, interlibrary loan, and technical services.
• Ensures adequate circulation desk coverage during open hours.
• Handles customer service issues, questions, and special requests.
• Supports the events, activities, and initiatives of the Good Library.
• Maintains the library calendar; compiles yearly schedule in consultation with Library Director; notifies campus and building occupants of special library hours throughout the year; updates signage and web calendar accordingly.
• Oversees shelving maintenance, including training student shelvers and tracing lost materials.
• Orders and processes library materials, including books, videos/DVDs, serials, and supplies as directed by the Head of Technical Services, Systems, and Subscriptions.
• Assist in technical services tasks such as book repair, labeling, and deaccessioning.
• Performs other duties as assigned.

Supervisory Responsibility:

• 10-15 student workers

Education and Experience:

Required:

• Bachelor’s degree
• Public/customer service experience

Skills and Competencies:

Required:

• Ability to both supervise and serve as a mentor to library student workers who can possess a wide range of work experience and work ethic.
• Sensitivity and discernment with the public, co-workers, and campus community; willingness to engage with co-workers on initiatives related to promotion of library services and materials.
• Flexibility in handling multiple priorities and frequent requests for assistance with only general supervision.
• Basic computer and tech skills using word processing software and spreadsheets.

Preferred:

• Working knowledge of library concepts, technology, and terminology.
• Experience with supervising undergraduate students or equivalent workers.
• Ability to speak Spanish

Special Requirements:

• Willingness to work in the evenings and weekends in exigent circumstances (1-2 times per year)

Physical Demands:

• Ability to lift at least 25lbs  (lifting boxes, pushing book carts, setting up tables, etc…)
• Ability to read smaller print  (reading spine labels, variety of print fonts, computer screens, etc…)
• Moving inside the library and outside the building (using stairs, navigating wet or snowy surfaces, etc…) 

Work Environment / Environmental Conditions:

• Mostly inside/office conditions 
• Temperatures are usually moderate 
• Artificial lighting
• Some exposure to dust and molds characteristic of a library environment and to chemicals typically used in office products
• Must use stairs or elevator to use toilet facilities
• Must be willing and able to correspond with library personnel (namely students) outside of normal office hours for emergency situations regarding the scheduling of students, building access, and the like

Candidates must be committed to the community standards, mission, and core values of Goshen College.

All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the (supervisor or department head). Any major change will result in the position being reviewed for reclassification.

Benefits:

• Healthcare/Prescription insurance (Goshen College pays employee premium)
• Dental insurance
• Vision insurance
• Flexible Spending Account
• Life/AD&D (Goshen College pays employee premium)
• Long Term Disability (after 1 year of employment – college pays employee premium)
• Retirement (403(b))
• College contribution to retirement after 90 days
• Free membership to GC Recreation-Fitness Center
• Paid holidays, vacation, sick leave
• Paid Parental Leave
• Tuition discounts
• and more

How to Apply

Application materials may be attached to the Administrative & Teaching Faculty Application  or sent electronically to [email protected]. Goshen College will not be sponsoring candidates for this position.

Required:

• Complete the online Administrative & Teaching Faculty Application
• Letter of application
• CV or resume
• A list of three professional references with contact information

E-Verify Statement of Participation

Goshen College participates in E-Verify. If you are hired, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Diversity, Equity, and Inclusion Statement

Goshen College is an equal opportunity employer, committed to enhancing diversity across the institution. Goshen College does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, gender identity or any legally protected status. As a religious institution, Goshen College expressly reserves its rights, its understandings of, and its commitments to the historic Anabaptist identity and the teachings of Mennonite Church USA, and reserves the legal right to hire and employ individuals who support the values of the college. To protect the welfare and provide for the safety of the students, employees, visitors, and resources of Goshen College, background checks are conducted by the Office of Human Resources on all new and re-hired employees.

About Goshen College

Goshen College is a nationally-ranked college and Hispanic-Serving Institution in Indiana renowned for its distinctive hands-on, real-world educational opportunities, and its commitment to creating positive change in the community and the world. The college offers over 65 undergraduate areas of study; as well as best-in-class graduate programs in nursing, business administration, social work and environmental education. This caring, safe and diverse campus prides itself on providing excellent academic programs that connect arts with sciences, and theory with practice — exposing students to multiple perspectives and encouraging them to think deeply, live creatively and lead purposefully. The college is located in the City of Goshen in the heart of Elkhart County, within several hours of Chicago, Indianapolis and Detroit. Residents of Goshen enjoy a culturally diverse small-town atmosphere with an active arts community, a vibrant and entrepreneurial downtown, the Maple City Greenway network of bicycle paths and affordable housing prices. Learn more at goodofgoshen.com.

Contact HR

Human Resources
Goshen College
1700 S. Main Street
Goshen, IN 46526-4795
E-mail: [email protected]
Telephone: (574) 535-7111