Student Technology Specialist

Job Description

Student Technology Specialists serve in key roles assisting in the support of campus users and
campus IT systems. Responsible for providing a positive customer service experience, students in
this role provide technical support to campus community members in person, via remote
connection, over the phone, and through the online ticketing system.
Assignments may include:
-Installing and supporting hardware, including computers, printers, phones, AV equipment, and network connections
-Installing and supporting software applications, including Microsoft M365, Adobe Creative Cloud, and Google Workspace
-Receiving, documenting, and troubleshooting IT issues for campus users

 

Qualifications

-Promptness and Reliability – ability to show up on time and be productive
-Personal Organization – ability to prioritize multiple tasks and document work
-General comfort with computers and technology; desire to learn new skills
-Willingness to gracefully receive direction and constructive feedback
-Ability to use knowledge to troubleshoot issues and create workaround solutions
-Interest in learning IT systems
Previous experience with IT systems is desirable but not required. Some student techs have had little or no formal prior
experience!

 

How to Apply

Fill out the form at https://oncampus.goshen.edu/campus-services/its/student-employment-opportunities/

 

Website

https://oncampus.goshen.edu/campus-services/its/