Description

The Library Assistant will perform basic circulation activities which include checking out and checking in all library materials, assisting patrons with reserve materials and databases, and enforcement of library policies (security, borrowing, disruptions). The Assistant will keep all Reserve books in call number order and place all returned books on the routing shelves by the circulation desk. The Assistant is responsible for care of library materials and equipment. The Assistant will help patrons with copiers and computers, answer basic informational and reference questions, and make referrals when needed. Answering the telephone and in-person inquiries is required. In between circulation duties, the Assistant will work on other library-related tasks such as searching for overdue and lost items or preparing displays or events. The Assistant will assist with library opening and end-of-day closing procedures.

 

Qualifications

-This is a customer service position. The Assistant must be comfortable working with the public and interacting in a professional manner with library patrons.
-Ability to work well with others as well as independently
-Adherence to work schedule and promptness are essential
-Checking items out to patrons, and checking items in when they are returned in a timely manner.
-Ability to use a computer and the Google suite of programs
-Ability to learn the library circulation program and the Library of Congress and Dewey Decimal shelving systems
-Ability to work independently, but to know when to ask for help
-Ease in interacting with patrons – students, faculty, staff, as well as alumni and community patrons—in person, over the telephone, and via email
-Keeping books in call number order
-Willingness to assist where needed
-Attention to detail
-Collect and record overdue fines and copier charges ; make change for patrons
-Assist patrons with the use of the copiers and printers
-Pick up and deliver mail and process newspapers during designated desk shift
-Communicate problems or unusual situations to the circulation supervisor
-Availability to work evenings and weekends
-Other duties as assigned

 

How to Apply

Fill out an application at https://bit.ly/GCLibraryApp

This position is only available to currently enrolled Goshen College students.