Event Security

Position Overview

The role of our Security personnel is to ensure a safe environment for our guests and event staff, with and without alcohol present. As well as safety, this position is in charge of troubleshooting and responding to situations that are unexpected or problematic. We expect our Security staff to defuse tense situations with our guests and clients using the Verbal Judo program rather than using physical confrontation. Security staff also, from time to time, assist the bartenders and servers with other event related tasks. 

While often unseen by our guests, security plays a very valuable role in our event staff at Bread & Chocolate by enforcing our standards and policies, which protect the safety of our guests and staff. This is a fast paced position in a formal setting. 

Hours & Compensation 

Security staff are expected to be available to work a minimum of 5  events per month, as needed, between March and December. Each event averages 6 to 8 hours of work time for Security staff. During January and February, Security staff  will be expected to be available to work 1 to 3 events, as needed. Security may respond to an online poll and sign up for preferred shifts.

Responsibility

• Provide excellent customer service
• Attend to our dress code carefully (see Security Policy doc for dress code)
• Monitor DJ’s volume during an event
• Monitor Children at events
• Periodically monitor outside and inside of the Old Bag Factory during an event 
• Periodically check the Loft and the Library
• Help Bartenders monitor the behavior of guests, and communicate with them regularly
• Monitor the emergency exit in each room
• Remain on site until the event has ended
• Protect B&C staff from inappropriate guest behavior
• Work closely with other staff to ensure events unfold successfully
• At the end of the night complete the Security End of Event Report and return it to the Event Lead
• Follow the practices of the Verbal Judo program
• Monitor Bread and Chocolate’s alarm system

General Requirements

• Excellent customer service skills
• Excellent verbal and written communications skills 
• Effective time-management, organizational, and leadership skills 
• Ability to develop professional relationships with customers and coworkers
• Ability to problem-solve and work independently in a changing and fast-paced environment 
• Ability to respond to stressful situations in a professional and productive way
• Willingness to obtain an Indiana State Alcohol Service License 
• Ability to lift 50 pounds
• Ability to spend entire shift, with the exception of breaks, on your feet
• Must be comfortable working on ladders
• Must be at least 21 years of age to obtain an alcohol license

To apply, please visit breadandchocolate.com/jobs or send your resume to Melissa Miner, service coordinator, at [email protected].