Health & Wellness Office Support Specialist

Description

About the Role:
The Office Support Specialist will assist the Center of Health & Wellness with administrative needs to ensure that the services of the Center run smoothly. They/She/He will assist visitors to the Center of Health & Wellness with general questions regarding the Center’s programs and services. They/She/He will assist visitors with the various services provided by the Center (e.g., Counseling Requests, Student Health Information Forms). The Office Support Specialist works closely with the Director for the Center to ensure that administrative needs are met. The Support Specialist will report to the Director of Health & Wellness and Title IX Coordinator and may receive lead direction from other staff in the Division of Student Life.

The Office Support Specialist should be able to work approximately 8-10 hours per week between the hours of 8am and 5pm. More hours may be available to the employee depending on available funding.

Per Family Educational Rights and Privacy Act (FERPA), state privacy laws and institutional policy, an individual serving in this role must maintain confidentiality regarding the Health & Wellness Center and its associated offices.

Key Responsibilities:
● Provides for administrative needs so the Center runs smoothly and questions are directed to the proper individual.

● Ensures that office facilities are orderly and space is prepared for peer pre-professionals.

● Aids students and employees with questions concerning Center programs and services.

● Answers general inquiries from employees, students, and campus visitors.

● Presenting educational opportunities to campus community at a variety of activities (e.g., tabling, speaking events)

● Customer service duties in office

● Assists with the college food pantry

● Other duties as assigned

 

Qualifications

Candidate Requirements:
● Enrollment in a degree-seeking program.

● Strong skills in problem-solving, critical thinking, program assessment, and communication.

● Knowledge of Microsoft products (e.g., Word, Excel, PowerPoint), Google products (e.g., Forms, Spreadsheets, Drive), and other web-based tools (e.g., Canva, Qualtrics).

● Ability to work independently and collaboratively.

● Understanding of the unique needs of diverse populations (e.g., ethnic good preferences, pregnant and parenting students’ needs).

● Commitment to serving and supporting all who seek assistance, as well as ensuring the equitable support of underserved populations, through a mindset of inclusive excellence.

● Knowledge of assessment methods, organizational skills, and customer service skills are is beneficial, but not required.

● Experience in project development is beneficial, but not required.

● Understanding the management of community service organizations (e.g., food pantries, soup kitchens) is beneficial, but not required.

● Understanding of events management, program management, marketing and communications are beneficial, but not required.

How to Apply

To submit a letter of interest and resume, or for questions, contact Patty Hartshorn, Director of Health & Wellness (health@goshen.edu; 574-535-7484)