“The coolest thing is when you come out and see kids and families having fun,” said Joe Hart, South Bend Silver Hawk’s president.
Hart feels like the fan experience is very important so he makes sure that the fans have the best time possible. They are trying to enhance the fan experience as much as possible from the time they walk in the stadium to the moment they go home from an entertaining baseball game. There is a bouncy house to play in and fun Silver Hawks hats to buy as well as snacks and Silver Hawks souvenirs.
Hart wants all of his fans at the stadium to feel and have an entertaining night of baseball and fun.”We try to make it fun and exciting,” said Hart about Silver Hawk’s baseball.
He said he wants you to come back and share the word of the game and great time as well as the staff service. A typical staff member amount is around 80 but the Silver Hawks only have 13 members.
Hart strives in a great staff and fan experience but also giving back to his community. The baseball team has worked at Applebee’s as waiters and all the money that the Silver Hawks team makes goes to the Memorial Children’s Hospital where the team has gone to hang out with the kid patients.