ITSMedia Central Services Manager

Goshen College invites applications for the Central Services Manager in the ITSMedia Office. This position is responsible for day-to-day operations of a busy front office environment, working with staff and student colleagues to provide a variety of services to the campus.
Key responsibilities include overseeing the reservation and checkout of equipment, ID card production, and supervising the operations of the college’s Campus Post, including mail and package distribution to campus customers. The position supervises 8-12 student assistants.
This position requires a self-motivated professional who has good communication, customer service, and organizational skills and who enjoys continually finding ways to be more efficient. It also requires commitment to the mission, vision and values of Goshen College.

This full-time, hourly position may have opportunities for reduced or flexible summer hours for an experienced manager. It is eligible for full benefits.

Benefits (see more details here):

  • Health Insurance (employee only option premiums fully paid by Goshen College)
  • Retirement Plan (including 2% annual organizational contribution)
  • Tuition Discounts
  • Flexible Spending Account
  • Free employee membership to Recreation-Fitness Center
  • Paid Holidays
  • Vacation/Sick Leave

Skills Required:

  • Positive and friendly customer service attitude.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Ability to make independent decisions when no clear guidelines cover the situation.
  •  Ability to rapidly master new technology tools.
  • Competent in the use of Google Apps (Mail/Sheets/Docs), and calendar management tools.
  • Must be adaptable to a constantly changing technical environment.

Education and/or Experience:

Minimum 2 years of college or Associate’s Degree degree with 2 years of experience in an office or business setting required.

Physical Demands:

Lifting audio video equipment and packages on a daily basis up to 50 pounds.

How to Apply:

If you are applying through Indeed or another search engine, please make sure to go to to apply.

Please be sure to provide all required materials noted below, as incomplete applications may not be considered. Application materials may be attached to the Faculty Information Form or sent electronically to


  • Complete and submit the online Staff Information Form
  • Cover Letter
  • Résumé
  • List of three professional references with contact information

Goshen College is an equal opportunity employer, committed to enhancing diversity across the institution. Goshen College does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, gender identity or any legally protected status. To protect the welfare and provide for the safety of the students, employees, visitors and resources of Goshen College, background checks are conducted by the Office of Human Resources on all new and re-hired employees.

About Goshen College:

Goshen College is an affordable, nationally-ranked Christian liberal arts college in Northern Indiana known for leadership in intercultural and international education, sustainability and social justice. The college offers bachelor’s degrees in more than 65 areas of study, as well as select graduate degrees. Goshen enrolls approximately 950 students from 35 states and 23 countries and is recognized for its innovative, life-changing study abroad program (Study-Service Term) and exceptional educational value. The 135-acre tree-filled campus features a world-class Music Center and a Rec-Fitness Center for 14 intercollegiate athletic teams. The extended campus includes a 1,189-acre natural sanctuary (the Merry Lea Environmental Learning Center near Wolf Lake, IN) and a marine biology lab in the Florida Keys. Rooted in the historically peaceful Mennonite church and established in 1894, the college’s Christ-centered mission produces passionate learners, compassionate peacemakers, global citizens and servant leaders. The college’s doors are open to all, with students from 40 different Christian denominations and several world religions. Experiential learning, faculty mentors and strong friendships are significant community strengths for students.

The college is located in the heart of Elkhart County in Northern Indiana, just a couple of hours from Chicago, Indianapolis and Detroit.  Goshen was named the 2017 Indiana Community of the Year by the Indiana Chamber of Commerce for its amazing arts and entertainment, food scene, recreational opportunities, outstanding schools, affordable living, cultural diversity and entrepreneurial spirit. Learn more at

Human Resources
Goshen College
1700 S. Main Street
Goshen, IN 46526-4795

Telephone: (574) 535-7111