ITSMedia Staff
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Paul Housholder – Senior Media Specialist
Paul Housholder gives direction to the ITSMedia department, managing the departments initiatives and projects. A considerable portion of his time is spent in project management, designing audio visual systems, purchasing equipment and keeping an eye on budgets. A 10+ year veteran of the department, he notes that the pace of change has been “incredible” since he began work at Goshen College. In addition to his work at ITSMedia, Paul works with Dan Stutzman overseeing the support of the Globe, the campus radio station.
David Kempf – AV/IT Systems Manager
David Kempf has joined ITS Media as the AV-IT Systems Manager. David is a 2009 graduate of Goshen College with a degree in Music with an emphasis in Music Business & Technology. David has 4 years of experience with ITS Media as a student technician and spent last year interning in the department and serving as the Events Manager during Sarah Mlotshwa’s maternity leave. David has gained notoriety for his leadership of the popular local band “Happy Camper and the Bees” (CD’s are still available!!) and is often found performing about town with various ensembles. Originally from Illinois, David came to GC through the influence of his parents and has thoroughly enjoyed the community he discovered in Goshen. David is a fan of ultimate frisbee, and relaxes by listening to classic 90′s hits while playing his Nintendo 64. David attends Lifespring Community Church where he is actively involved with the worship team.
Mike McHugh – Academic Systems Manager/Multimedia Specialist
Mike supports the Multimedia Classrooms, general AV equipment, campus video production systems, the Cable television and satellite equipment and a number of proprietary software applications like the ID card system. Mike programmed and maintains the Crestron touch panel user interface used in the classrooms and some of our larger venues. He has passed his Certified Technology Specialist exam offered by ICIA and has received specialized training from the Crestron Technical Institute.
Sarah Mlotshwa - AV Operations Manager
Sarah manages all the day-to-day event operations for the department. She makes sure that incoming requests are processed in a timely manner, that students or staff are assigned to the tasks as appropriate, supervises events to make sure they run flawlessly and handles any related billing. Sarah manages the hiring of students and provides technical training on all the campus systems and equipment used to support service requests. Sarah has more than 10 years of live sound and audio/visual experience, having run sound for everything from local bands to a stint as the in house engineer for a punk/ska/hard core club to supporting nationally known artists performing in Sauder Concert Hall. Last year Sarah issued over 600 assignments to serve on campus event needs. A master at the management of details, Sarah often assists with project management and tracks the inventory of campus AV equipment. Sarah also handles oversight of the AV Desk and Checkout services when Kim Snyder is not available.
Kim Snyder- AV Desk Manager
Kim manages the checkout services and AV Desk during the school year. Kim also oversees the process of providing CD, DVD and VHS duplication as well as manages a team of student assistants to make sure all requests are processed in a timely fashion. Kim is our first point of contact when inquiring about campus services or calling to report a classroom equipment malfunction. With many years of experience in customer service environments, Kim brings a vibrant energy to what is often the “hub” of activity in our office.
