Paul Housholder gives direction to the ITSMedia
department, managing the departments initiatives and
projects. A considerable portion of his time is spent in project
management, designing audio visual systems, purchasing equipment and
keeping an eye on budgets. A 10+ year veteran of the department,
he notes that the pace of change has been "incredible" since he began
work at Goshen College. In addition to his work at ITSMedia, Paul
works with Dan overseeing the support of the
Globe, the campus radio station
Mike McHugh
- Academic Systems Manager/Multimedia Specialist
Mike supports the Multimedia Classrooms, general AV
equipment, campus video production systems, the Cable television and
satellite equipment and a number of proprietary software applications
like the ID card system. Mike programmed and maintains the
Crestron
touch panel user interface used in the classrooms and some of our
larger venues. He has passed his Certified Technology Specialist
exam offered by ICIA and has recieved specialized training from the Crestron Technical Institute.
Sarah Mlotshwa
-
AV Operations Manager
Sarah manages all the day-to-day event operations for the department. She makes sure that incoming requests are processed in a timely manner, that students or staff are assigned to the tasks as appropriate, supervises events to make sure they run flawlessly and handles any related billing. Sarah manages the hiring of students and provides technical training on all the campus systems and equipment used to support service requests. Sarah has 10 years of live sound and audio/visual experience, having run sound for everything from local bands to a stint as the in house engineer for a punk/ska/hard core club to supporting nationally known artists performing in Sauder Concert Hall.
Last year Sarah
issued over 600 assignments to serve on campus event needs.
A master at the management of details, Sarah often assists with project management and tracks the inventory of campus AV equipment. Sarah also handles oversight of the AV Desk and Checkout services when Kim Snyder is not available
Dan Stutzman
- Systems Specialist & Chief Operator
Dan wears several hats for the department. As the Systems Specialist Dan manages much of our computing infrastructure including a number of servers that drive unique services, such as the EZ News broadcast journalism software or the Podcast server. Dan also is responsible for developing technical documentation, assisting with AV systems installations, and supporting videoconferencing services. Dan functions as the Chief Operator at 91.1 the Globe, the campus radio station, ensuring compliance with FCC rules. He also manages and supports the many computers and servers that run the station's automation, audio production, on air distribution and and archival functions. In addition to these roles, Dan also regularly steps in to assist with setting up and operating systems for campus events.
Kim Snyder
- AV Desk Manager
Kim manages the checkout services and AV Desk during the school year. Kim also oversees the process of providing CD, DVD and VHS duplication as well as manages a team of student assistants to make sure all requests are processed in a timely fashion. Kim is our first point of contact when inquiring about campus services or calling to report a classroom equipment malfunction. With many years of experience in customer service environments, Kim brings a vibrant energy to what is often the "hub" of activity in our office.
