Goshen College HelpDesk

The Goshen College IT Help Desk provides information technology services and support to all Goshen College students and employees.
The Help Desk is staffed with specially trained IT employees and Student Technology Assistants who are committed to providing the highest level of service possible to meet your IT needs.  Our mission is to empower students, faculty and staff with innovative solutions and offer a high-quality IT infrastructure that supports the strategic mission of Goshen College.

Hours of Operation

During the academic year, the Help Desk observes the following hours:
Monday through Thursday, 8:00 a.m. – 7:00 p.m. in the Schertz Computer Lab, and 7:00 p.m. – 11:00 p.m. in the Library
Friday, 8:00 a.m. – 5:00 p.m.
Saturday, 2:00 p.m. – 4:00 p.m.
Sunday, 7:00 p.m. – 11:00 p.m. in the Library

When classes are not in session, the Help Desk will observe limited hours. Please watch the Campus Communicator for posted hours.

Getting Assistance

  • Call the Help Desk at (574) 535-7700.
  • Email the Help Desk at helpdesk@goshen.edu
  • Self-service support can be obtained online through our Help Desk ticketing solution and knowledge base. Go to https://service.goshen.edu/support

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