Sophos Endpoint Security and Control

In mid-March 2011, ITS upgraded the campus Sophos server to have the latest version of the Sophos Antivirus program, called Sophos Endpoint Security and Control, and we are working towards upgrading all campus Windows computers to have this new version of Sophos.  Employees and retired employees who use Sophos on their home computers should have also received an automatic upgrade to the new version of Sophos.

How to tell if Sophos on your Windows computer has been upgraded with the new Sophos Endpoint Security and Control

In the SYSTEM TRAY, right click the Sophos icon. You will see a menu appear. If the top item says, "Open Sophos Endpoint Security and Control", your Sophos has been upgraded.  If you are an employee and you find that Sophos has not been upgraded to the new version on your office computer, do not attempt to upgrade it yourself. Please contact the ITS Help Desk at ext. 7700 for assistance. 

If you use Sophos on your home computer and you find that it has not automatically upgraded to the new version, follow the below steps to upgrade your home copy of Sophos.

Upgrading Sophos to Sophos Endpoint Security and Control On Your Home Computer

1. Open up a web browser and go to GC Online at https://gconline.goshen.edu
2. Scroll down to the Sophos Antivirus category and click on the Sophos Antivirus Download link.
3. On the page that opens, find "Sophos Endpoint Security and Control version 9.5" and click on the Click Here To Download link.
4. You will be prompted with what to do with the file.  Choose to SAVE the "SophosHomeInstall.exe" file and either save it to the Downloads folder or to the Desktop.
5. Locate the "SophosHomeInstall.exe" file that you downloaded and double click to run the installer.  The installation process will remove the old version of Sophos and then install the new version called Sophos Endpoint Security and Control.
6. After the installation is complete, a reboot of your computer will be required.

Firewall Settings

Sophos has its own built in firewall protection, however you should continue to use Windows Firewall on your home computer. We have found that the Sophos installer for home computers apparently disables Windows firewall. Use the below instructions to uninstall Sophos's firewall and re-enable Windows Firewall.

Uninstalling the Sophos Firewall Component:

1. Click on the Start button and go into Control Panel
2. Click on Uninstall A Program  (For earlier versions of Windows, choose Add/Remove Programs)
3. Scroll down through the list of programs and click once to select "Sophos Client Firewall"
4. Click on Uninstall to remove it from your computer.
5. When the removal of the Sophos Firewall has completed, reboot your computer

Re-enabling Windows Firewall for Windows Vista or Windows 7:

1. Click on Start and go to Control Panel
2. Click on System And Security
3. Click on Windows Firewall
4. On the left, click on Turn Windows Firewall On Or Off
5. Select all of the options to turn ON Windows Firewall, and then click on OK.

Re-enabling Windows Firewall for Windows XP:

1. Click on Start and go to Control Panel
2. Click on Security Center
3. Click on Windows Firewall
4. Select to turn ON Windows Firewall, and then click on OK.

Note:  If after doing this you get a red shield in the computer's task tray, it is trying to warn you that your antivirus program is not running. To fix this, simply right-click on the blue Sophos icon in the task tray and choose Update Now.  Sophos will run an update, causing Windows to see that the antivirus is running.

If you experience any problems, please contact the ITS Help Desk at (574) 535-7700, or send an email to helpdeskgoshen.edu.